Question 1

Can I switch plans later?

Accepted Answer

Absolutely. You can upgrade, downgrade, or cancel your subscription at any time. Changes take effect at the start of your next billing cycle.

Question 2

What kind of support do you offer?

Accepted Answer

Starter plans include community support via our knowledge base and forums. Professional plans include email and chat support. Enterprise plans come with 24/7 dedicated phone and email support.

Question 3

Is my data secure with Allovion?

Accepted Answer

Yes. We use enterprise-grade encryption for data at rest and in transit. Our infrastructure is regularly audited and compliant with industry-standard security practices.

Question 4

How does the Beta program work?

Accepted Answer

The Beta program gives you early access to new features before they're publicly released. You'll be invited to test, provide feedback, and help shape the future of Allovion — at no extra cost.

Question 5

Can I use Allovion for my specific industry?

Accepted Answer

Yes! Allovion is built to be adaptable across multiple sectors — from fintech and recruitment to construction and retail. Our products can be customised to fit your unique workflows.

Question 6

What is your refund policy?

Accepted Answer

We offer a 30-day money-back guarantee for all paid plans. If you're not completely satisfied, simply contact us within 30 days of your purchase for a full refund.

Question 7

Do the three products work independently?

Accepted Answer

Yes. Prudentia, Gobo, and Index can each be used on their own, or combined for cross-product dashboards and shared reporting.

Question 8

Is there a mobile app?

Accepted Answer

A mobile companion app is on our roadmap and will be available to Beta users first. Sign up for the Beta to be notified when it launches.

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